Expert
Custom B2B Eshop
Strategy & Challenge
Expert Hellas, one of the leading retail networks in the field of electrical and electronic appliances, aimed to modernize the order-taking process for its partners. The developed solution was a modern B2B e-commerce platform that allows store partners to quickly and easily place their orders online, reducing management time and automating processes.
Expert Hellas’s main objective was to digitize the ordering process and provide an easy-to-use and efficient B2B platform.
Project objectives
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Automated and fast order placement by partner stores.
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Improved management of 4,000+ products from 250+ suppliers.
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Integration with ERP for updated inventory, pricing, and order information.
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Easy access to supplier offers and special agreements.
Web Design & Development
- Description
The project involved the development of a comprehensive B2B platform, with a technical design focused on fast ordering and providing Expert Hellas partners with all the necessary tools for easy order management. The platform incorporates dynamic filters (300+ filters smartly displayed per product category), improving navigation and product search. Additionally, the ERP integration allows the display of critical information such as:- Purchase price excluding VAT.
- Credit terms excluding VAT.
- Purchase cost excluding VAT.
- Purchase price including VAT & credit terms.
- Recommended retail price.
- Features & Innovations
The Expert Hellas B2B platform includes:- Customized wholesale price list, displaying all critical cost and pricing information.
- Dedicated environment for supplier agreements, allowing stores to view collaboration terms and discounts.
- Display of service information per supplier, aiding quick after-sales support.
- Different user roles with customized functions depending on their position in the company.
- Personalized lists tool, where users can save favorite products or frequent orders.
- Rich content, with updates on products, commercial policies, marketing, and educational material.
- Results
The implementation of the B2B platform brought significant benefits to Expert Hellas and its partners:-
- Increase in online orders, reducing manual order management via email or phone.
- Automated data updates through ERP, ensuring accuracy in stock and pricing.
- Faster and more efficient order processing with dynamic filters and smart search tools.
- Secure access and personalized user experience, enhancing collaboration between the company and partner stores.
Expert Hellas now possesses a powerful tool for managing B2B sales, offering its partners a modern, functional, and automated solution that contributes to their growth and efficiency.
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